Operations & Management

Home / Operations & Management
Secure Parking’s comprehensive car park management and operational solutions have been successfully utilised by prestigious clients across the Emirate, saving users time and money while enhancing convenience and safety. Tailored to various locations including stadiums, airports, shopping centres, commercial towers, hospitals, and patrolled facilities, our operational solutions span:

Site-specific Operational Planning

Health, Safety, and Environmental Standards Management

Traffic Marshalling and Monitoring

Traffic Diversion

Enforcement Procedures

Control Room Operations

Customer Service and Assistance

Access Control System Management

Revenue and Reconciliation Management

Financial Process Management

Car Park – Terms and Conditions
  1. All parking users entering or remaining within any of our parking facilities
    acknowledge and agree to be bound by these general Terms and Conditions,
    as well as any site-specific regulations posted at the location.
  2. All parking users are required to strictly comply with all traffic, directional, and
    safety signage posted within the facility; violators will be subject to fines or
    administrative charges.
  3. All visitors are required to pay the applicable car park tariffs. In designated barrierless car parks, parking fees must be paid within the specified period to avoid a fine of AED 150. Failure to settle fees within the required timeframe or comply with payment regulations will result in the issuance of a fine and/or additional penalties imposed by the relevant authorities.
  4. All accidents, vehicle damage, or security incidents occurring within the
    premises must be reported immediately to onsite security personnel.
  5. Overnight parking is strictly prohibited at designated developments unless
    prior written authorisation is obtained. Unauthorised vehicles remaining after
    hours will be subject to fines and/or towing at the owner’s expense.
  6. At designated barrierless and cashless parking facilities, payments are
    accepted exclusively via online platforms; cash payments will not be
    facilitated.
  7. The company is not responsible for any vehicles parked within the facility; all
    vehicles are parked entirely at the owners’ risk. Furthermore, the company
    accepts no responsibility for the loss, theft, or damage of any items stored or
    kept inside the vehicle. The company advises users not to keep any valuable
    items inside their vehicles while parked.
  8. The development’s management and operator reserve the right to amend
    these Terms and Conditions, modify parking zones, or adjust parking fees at
    any time, with or without prior notice.
  9. Vehicles must be parked within designated bays. Double parking, blocking
    access routes, or unauthorised use of disabled or reserved bays will be
    subject to fines.
  10. By entering the parking facility, parking users consent to the recording of their
    vehicle’s license plate via ANPR for the purposes of calculating fees and
    enforcing these Terms and Conditions.
  11. The federal laws of the United Arab Emirates, along with the local laws of the
    relevant Emirate, shall govern all services. Any disputes shall fall under the
    exclusive jurisdiction of the local courts of that Emirate.

Distinctively Accredited

Secure Parking stands as the exclusive internationally accredited parking company in the Middle East, a distinction that sets it apart as the sole parking organisation in the region to receive the prestigious accreditation from the renowned International Parking & Mobility Institute (IPMI).

The highly sought-after international certification for the years 2024-2026 serves as a powerful testament to our unwavering dedication to surpassing standards of industry excellence. The coveted recognition solidifies our position as a leader in the field, exemplifying our commitment to delivering superior parking services to the Middle East.