Valet Parking

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Secure Parking valet attendants undergo special courses from our Learning and Development Centre for enhancing their skills, etiquette and safe driving practices. One of our strengths is that we can almost immediately deploy resources to deal with sudden in-flow of vehicles for events and conferences, even on a short notice.

VIP TREATMENT

Experience personalised service prioritising your needs.

TIME SAVING​

Efficient service eliminates the hassle of hunting for parking spots.

CERTIFIED DRIVERS

Certified drivers guarantee a smooth experience.

CUSTOMISED SOLUTIONS

We adapt our services to precisely suit your requirements.

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    Valet Parking Service – Terms and Conditions
    1. The vehicle is accepted for valet parking only. The risk in the vehicle shall always remain with the Customer. The Customer shall ensure that the vehicle is covered under the relevant insurance policy against all risks including force majeure events, theft, fire, arson, riots, and other unforeseen circumstances.
    2. The Company shall not be liable for any loss or damage to the vehicle caused by fire, theft, or any other cause, except where such loss or damage is proven to have occurred through the Company’s breach of any applicable laws.
    3. The handover of the vehicle will be completed after payment of valet parking service fees in clear funds or through fee exemption validation. The Customer agrees to promptly release all payments or cooperate in the validation process.
    4. The Company assumes no responsibility for damages or injuries resulting from mechanical, electrical, or brake failure, or from any other defects in the vehicle after handover of vehicle.
    5. The Company shall not be held responsible for any personal belongings or valuables left in the vehicle, including but not limited to mobile phones, laptops, computers, jewellery, cash, or similar items.
    6. All claims or complaints must be made before the vehicle leaves the facility.
    7. The valet ticket/card must be presented to retrieve the vehicle, and the Company reserves the right to retain the vehicle until the ticket/card is produced and apply penalty due to loss of valet ticket/card.
    8. Parking is at the vehicle owner’s risk, and the Company’s responsibility shall be limited strictly to the terms stated herein.
    9. The Company shall not be responsible for any delays in retrieving the vehicle due to traffic conditions, regulatory measures, or unforeseen circumstances.
    10. The Company is not responsible for traffic violations, parking fines, or penalties incurred before or after the vehicle is handed over.
    11. By using the valet service, the customer accepts all terms and conditions stated herein.
    12. The Customer must respect the laws of the United Arab Emirates and shall fully comply with such laws. The Company is not responsible for any items stored or kept in the vehicle.
    13. The federal laws of the United Arab Emirates and laws of Emirate of Dubai shall apply. All disputes shall be under exclusive jurisdiction of Dubai Courts.

    State-of-the-Art Valet Automation System

    Secure Parking has developed a state-of-the-art Valet Automation System, which has been installed at multiple locations that we operate in the UAE and provide our clients with Certified Valet attendants holding valid UAE driving licenses and excellent track records, ensuring that customers’ vehicles are properly handled and delivered safely.
    • Password protected screens, with complete history of all the transactions and manipulations during every shift with direct link to the operator
    • Complete details on the trips made by the valet attendant and the cars driven
    • Flexible rates that can be tailored to meet anytime or count criteria, with seasonal passes, membership discounts or vouchers
    • Complete monitoring of parking occupancy
    • Fast allocation of parked cars even if tickets are lost via a powerful search engine, with automatic free space allocation option
    • Detailed reports on the daily transactions and the drivers’ performance filtered and sorted upon request
    • Multiple accounts, with a flexible validation system with detailed reports on the use of the validation tickets
    • Displays on the number of retrievals currently in the queue
    • Employee performance report showing how many cars were parked and retrieved by the staff.